Transitioning from NHS to private GP practice involves more than just a change in setting; it requires a shift in how consultations are conducted and patient expectations are managed. Private healthcare offers greater flexibility and patient-centred care, but it also comes with different responsibilities. This guide explores the key differences between private GP consultations and NHS appointments, and how GPs can adapt to this new approach.

Key Differences Between Private and NHS GP Consultations

Consultation Length and Quality

• NHS Consultations: Typically limited to 10 minutes per patient due to high demand and time constraints.
• Private Consultations: Often last 20–30 minutes or more, allowing for more in-depth discussion and personalised care.
• How to Adapt: In a private setting, take advantage of longer consultation times to explore patient concerns thoroughly, conduct more detailed examinations, and provide holistic care.

Patient Expectations and Service Standards

• NHS Patients: Often prioritise efficiency and may expect shorter, focused appointments due to high demand.
• Private Patients: Expect a more personalised, thorough, and customer-focused experience.
• How to Adapt: Enhance patient experience by providing a welcoming environment, clear communication, and additional support such as follow-up calls or wellness advice.

Access to Investigations and Referrals

• NHS System: Patients may face long wait times for diagnostic tests and specialist referrals due to NHS resource limitations.
• Private Practice: Faster access to diagnostic imaging, blood tests, and specialist referrals, often on the same day or within a short timeframe.
• How to Adapt: Familiarise yourself with private healthcare pathways, establish strong referral networks, and ensure that patients receive timely follow-ups.

Flexibility and Continuity of Care

• NHS GPs: Often see different patients daily, making continuity of care challenging.
• Private GPs: Typically develop long-term relationships with patients, offering ongoing support and preventive care.
• How to Adapt: Foster strong patient relationships by offering continuity of care, keeping detailed medical histories, and personalising treatment plans.

Administrative and Business Responsibilities

• NHS GPs: Work within a structured system with administrative support.
• Private GPs: Manage aspects of business operations, billing, and patient records.
• How to Adapt: Invest in a good practice management system, streamline administrative tasks, and consider hiring support staff to assist with non-clinical duties.

Pricing and Payment Structures

• NHS: Services are free at the point of care, funded by taxation.
• Private Practice: Patients pay per consultation, through insurance or membership models.
• How to Adapt: Be transparent about pricing, offer flexible payment options, and ensure that patients understand the value of private healthcare services.

How to Transition Smoothly to Private GP Practice

Adjust Your Consultation Style

Take advantage of extended consultation times by developing a more patient-led approach, focusing on detailed case histories, preventive care, and lifestyle advice.

Build Strong Patient Relationships

Develop trust and rapport with your patients by offering consistent follow-ups, providing tailored healthcare solutions, and ensuring continuity of care.

Enhance Your Business and Administrative Skills

Familiarise yourself with the financial and operational aspects of running a private practice, including billing, compliance, and marketing.

Offer Additional Services

Consider diversifying your practice by offering services such as health screenings, travel vaccinations, and corporate healthcare packages to enhance patient care and revenue streams.

Maintain High Standards of Care

Ensure you meet the regulatory and ethical standards required for private practice, including Care Quality Commission (CQC) compliance and up-to-date professional development.

Switching from NHS to private GP practice requires a mindset shift in consultation approach, patient expectations, and business management. By embracing longer consultations, providing enhanced patient care, and efficiently managing administrative tasks, you can build a thriving private practice that benefits both you and your patients.

If you're considering making the transition and need expert guidance, our Private Medical Clinic Courses can provide essential insights and practical support. Contact us today to learn more!